Do I need my nozzles cleaning ?

5 replies [Last post]
Bob B
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Joined: Jun 3 2001

I am using a HP 690c With a photo cart and glossy paper. It prints part way across the image ok then graduates to a magenta tint.I remember Alan Roberts had a similar problem and said he blasted his nozzles out and cured it. How do you run tests to see which nozzles are blocked and how do you clean them. Also along with the photo cart the normal colour cart stays in the machine when printing in photo mode does it use both cartridges.
Hope somebody can help Im going prematurely bald ( not falling out, Pulling out)

Alan Roberts at work
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Joined: May 6 1999

Hi Bob, my problem was on an Epson Stylus Photo 750, the software for which includes a cleaning routine. Yours might have as well. I went Start, Settings, Printers, selected the printer, then right click and select Properties. That runs the installed maintenance routines on mine. I then prodded around the various tabs and found Nozzle check, Cleaning, Nozzle Alignment etc and took it from there.

Hope that helps.

emmelleff
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Joined: Mar 20 2001

Hewlett Packard's have a clean the print cartridges utility under the printer services tab of the HP 690c series toolbox.

However dirty or blocked nozzles usually leave streaks or 'splatter'marks; your problem sounds like its running out of toner.

Regards

MLF

Bob B
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Joined: Jun 3 2001

Cheers lads, Ive done the auto cleaning Thru the properties thing didnt make any difference. I thought maybe nozzles could be cleaned manually.
Ive tried two brand new photo cartridges with same result half way across the image everything turns magenta.It looks to me like the yellow isnt getting thru.
By the way contacted HP tech service and because its out of gaurantee I was told £23 conection to their phone. ( I didnt talk to them. )Thanks Bob B

Alan Roberts at work
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Joined: May 6 1999

23 quid just to talk to them? S'truth. Maybe time for a new printer then?

Chris.
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Joined: Nov 5 2000

A friend and I once battled for days with a very similar problem on an HP 710, half way across magenta would be left, even with new ink carts etc.

It turned out to be a memory/scratch disk problem in Photoshop.