bcrabtree
10th June 1999, 20:09
I discovered yesterday that there has been a MAJOR foul-up with subscription gifts (disk caddies; Scart-to-phono leads; AND tapes!!)and that a lot of orders are outstanding.
People who know me (in person or from reading my editorials) will realise that I didn't take the news very well - the air was blue for a very considerable amount of time.
However, I immediately placed orders for everything that's needed (and more besides) and expect that goods will be arriving through next week at our subs dept.
Unfortunately, there is one problem. I can't get within an acceptable timespan (days/weeks, rather than months)enough caddies - of the type we offer as a subs gift and for sale - to cover all outstanding order.
I'll be writing to everyone who has an order outstanding for caddies, offering them a different caddy - one that has a fan built in, which the other one doesn't.
My concern is that unless we are very careful, some folk who've already got a caddy will end up receiving another that is incompatible.
I apologise for the inconvenience and will try hard to sort out EVERYBODY'S outstanding order as soon as humanly possible.
:-(
Cheers
Bob C
People who know me (in person or from reading my editorials) will realise that I didn't take the news very well - the air was blue for a very considerable amount of time.
However, I immediately placed orders for everything that's needed (and more besides) and expect that goods will be arriving through next week at our subs dept.
Unfortunately, there is one problem. I can't get within an acceptable timespan (days/weeks, rather than months)enough caddies - of the type we offer as a subs gift and for sale - to cover all outstanding order.
I'll be writing to everyone who has an order outstanding for caddies, offering them a different caddy - one that has a fan built in, which the other one doesn't.
My concern is that unless we are very careful, some folk who've already got a caddy will end up receiving another that is incompatible.
I apologise for the inconvenience and will try hard to sort out EVERYBODY'S outstanding order as soon as humanly possible.
:-(
Cheers
Bob C